Store Info

MODES OF PAYMENT

We prefer Credit Card Payments, Grab Pay and PayNow.

If you'd like to PayNow, please make payment to UEN 201622724E.

If you would like to make payment through interbank transfer, please transfer to :

OCBC bank, account number 695 691956 001.

Once payment has been made, please send a screenshot of your payment via email to shop@staging.floof.sg or to mobile number 911 411 20.

ORDER CONFIRMATION

Upon receipt of your order, you will receive an order summary via email.

Our Delivery Service Officer will contact you in the next Working Day. Your order is only confirmed when you receive an order confirmation call / email from our Delivery Service Officer.

ORDER CANCELLATION

As our food is freshly made-to-order, cancellations must be made at least 3 days in advance. Otherwise, full payment will be charged.

DELIVERY SERVICE

  • Free delivery with minimum purchase of $80
  • Fee of $10 applies for orders below $80
  • No minimum order for store pickup

(No delivery will be made outside mainland Singapore or to post office boxes)

DELIVERY LEAD TIME

Your furry’s food will be cooked fresh on the day or the day before the delivery. 3 days advance notice is needed for preparation.

DELIVERY TIME SLOTS

Wednesday - Friday

10.00am - 2.00pm

2.00pm - 6.00pm

6:00pm and 10:00pm

Saturday

Between 10:00am and 2:00pm

Sunday, Monday, Tuesday and Public Holidays

No Delivery

  • Free delivery with minimum purchase of $80
  • Fee of $10 applies for orders below $80
  • No minimum order for store pickup